Shipping policy

At ValexPrime, we are committed to providing fast, free, and reliable delivery across the United Arab Emirates (UAE).

Delivery Coverage

We currently deliver across all Emirates in the UAE.

Processing Time

  • Orders are processed within 1 business day after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • 2–5 business days across the UAE.
  • Delivery times may vary depending on your location.

Free Shipping

🎉 We offer FREE Delivery on all orders across the UAE.
There is no minimum purchase required.

Cash on Delivery (COD)

We currently accept Cash on Delivery (COD) only.

Please keep the payment ready when your order is delivered.

Delivery Attempts

If the delivery cannot be completed due to an incorrect address, unavailable recipient, or unanswered delivery calls, we may contact you to arrange another delivery attempt.

Delivery Delays

Occasionally, deliveries may be delayed due to public holidays, weather conditions, or other unforeseen circumstances.

Contact Us

If you have any questions about shipping or delivery, please contact our customer support team.