Privacy policy

At ValexPrime, your privacy is important to us. We are committed to protecting your personal information and using it responsibly.

Information We Collect

When you place an order, we may collect:

  • Full Name
  • Phone Number
  • Delivery Address
  • Email Address (if provided)
  • Order Details

How We Use Your Information

We use your information to:

  • Process and confirm your order
  • Deliver your products
  • Provide customer support
  • Improve our services
  • Contact you regarding your order

Cash on Delivery (COD)

ValexPrime currently accepts Cash on Delivery (COD) only. Payment is made directly to the delivery representative when your order is delivered.

Sharing Your Information

We do not sell or rent your personal information. Your information is shared only with trusted delivery partners when necessary to complete your order.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access or misuse.

Cookies

Our website may use cookies to improve your browsing experience and enhance website performance.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information where applicable

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact our customer support team.